About the Brand

Who We Are


Since 1993, The Color Wear has been redefining the wardrobe of the modern woman with effortlessly chic formal and casual pieces. Born on Colombia’s vibrant Caribbean coast in Barranquilla, our brand blends coastal elegance with contemporary design. Known for our signature use of breathable fabrics like cotton and linen, we’ve grown into a staple in Colombia’s fashion scene—poised to make our mark on the international stage.

Where Is Our Clothing Made?


Our clothing is responsibly made in Barranquilla, Colombia, where we embrace local craftsmanship and prioritize natural, breathable textiles like cotton and linen. By producing close to home, we reduce our environmental footprint while supporting sustainable, small-scale manufacturing rooted in tradition.

Our Sustainability Philosophy



We believe in conscious fashion with purpose. Our sustainability philosophy centers on using fresh, natural textiles like cotton and linen—materials that are kind to the environment and comfortable to wear. By supporting local production and embracing timeless design, we aim to reduce waste and uplift the communities behind each garment.

What type of fabrics do we use?

Our garments are primarily made from fresh fabrics such as cotton and linen, ideal
for tropical climates and perfect for achieving a comfortable and elegant feel.

What payment methods do you accept?

We accept
the following payment methods both in-store and online:

• Credit and debit cards (Visa, MasterCard, American Express)

• PayU

• Efecty

• Cash payments and bank transfers (available in physical stores)

Is It Safe to Shop on Our Online Store?


Absolutely. Shopping on our website is safe and secure. We use trusted payment platforms with advanced encryption to protect your personal data and ensure that every transaction is processed with the highest level of security.

About the Product

How do I find my size?

On our website, we offer a detailed size guide to help you find the right fit. Please
consult this guide before placing your order to ensure you select the correct size.

How do I care for my garments?

To care for your The Color Wear garments, follow the washing and care instructions on each item's label.

We generally recommend handwashing or using a gentle cycle, and avoiding
bleach.

What should I do if a product I want is out of stock?

If an item you want is out of stock, we recommend subscribing to restock notifications on our website or reaching out via the chat feature on our site.

You can also follow us on social media to stay updated on new arrivals and
restocks.

Orders and Shipping

How can I place an order?

You can place an order through our online store at The Color Wear’s website. Select the products you want, add them to your shopping cart, and follow the indicated
steps to complete your purchase.

Where do you ship your products?

We deliver our products throughout Colombia and internationally. Our physical stores are currently located in the main shopping centers across the country.

What are the shipping costs?

Shipping costs vary based on the recipient’s location and the size of the order. Specific rates are displayed during the checkout process on our website.

How long will my order take to arrive?

Delivery time varies depending on the recipient’s location. Normally, orders arrive
within 3 to 7 business days after dispatch.

Can I place multiple orders in one day?

Yes, you can place multiple orders on the same day, both online and in our physical
stores.

Do you offer product reservations?

Currently, we do not offer a reservation system. We recommend placing your order as soon as possible to ensure product availability.

Returns and Exchanges

What is your return and exchange policy?

Our return and exchange policy allows customers to return or exchange products within 30 calendar days from the date of receipt. Items must be in their original
condition, unused, and with all original tags intact.

The item must have been purchased through www.thecolorwear.com.

Exchanges may be made for size, color, or reference only, and only for products
of equal or greater value, with the customer paying any price difference if
applicable.

How can I return or exchange an item?

To return or exchange an item, please follow these steps:

• Send an email to tiendavirtual@thecolorwear.com with the subject: “Return”
including your invoice number

• You will receive a confirmation email and return instructions

• Pack the item(s) in their original packaging with all tags intact

• Our logistics partner will pick up the package from your address

• Once received at our warehouse, we will validate and authorize the exchange
or refund

• Contact us if you have any questions during the process

Do you have live customer support?

Yes, we offer live customer support. You can chat with us in real time using the live
chat feature on our website during business hours.

How canI stay informed about promotions and discounts?

To stay updated on our promotions and discounts, subscribe to our newsletter on our website.

Also, follow us on our social media channels to receive updates and participate in our loyalty programs:

Instagram: @Thecolorwear

Facebook: The Color Wear

Do you offer student/military/other group discounts?

Currently, we do not offer specific discounts for students, military personnel, or other groups.

However, we recommend subscribing to our newsletter and following us on social
media to stay informed about our general promotions and discounts.